Terms and Conditions
**General Terms and Conditions**
**§ 1 Scope**
These General Terms and Conditions (GTC) apply to all contracts and business relationships between **Rocking Spirits – Manuel Moser** (hereinafter: Rocking Spirits) and its customers in the current version at the time of the conclusion of the contract.
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**§ 2 Conclusion of the contract**
1. The presentation of services and products on the website **www.rockingspirits.energy** does not constitute a legally binding offer, but a non-binding invitation to the customer to place an order.
2. By sending an order via the website (e.g. by clicking the “Make an appointment” button), by email or other means of communication, the customer makes a binding offer to conclude a contract. After receipt of the order, the customer will receive an acknowledgement of receipt of the order by email. This does not yet constitute acceptance of the offer.
3. The contract is only concluded when Rocking Spirits accepts the order by means of an explicit declaration of acceptance (e.g. an order confirmation by e-mail) or by providing the booked service.
4. If Rocking Spirits cannot accept the customer's offer, the customer will be informed of this. Payments already made will be refunded immediately.
5. Rocking Spirits stores the contract and sends it to the customer by email.
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**§ 3 Services and shipping costs**
1. Rocking Spirits offers services such as energy work and digital content (e.g. audio or PDF files). There are no physical shipping costs.
2. Digital content is usually provided to the customer by email or via download links.
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**§ 4 Due date, payment and retention of title**
1. Payment is made exclusively via the payment methods indicated on the website (e.g. Sumup).
2. The purchase price is due upon conclusion of the contract. Services and digital content will only be provided or made available after receipt of payment.
3. Rocking Spirits reserves the right to demand advance payment in certain cases (e.g. in the case of outstanding invoices or an order value of over 200 euros).
4. In the event of late payment, Rocking Spirits is entitled to revoke or neutralize the services provided until the customer has made the outstanding payment.
5. The customer is only entitled to offset payments if their counterclaims have been legally established, are undisputed or have been recognized by Rocking Spirits.
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**§ 5 Right of withdrawal**
After confirmation of payment, there is no right of withdrawal. By completing the payment, the customer expressly agrees that the service will be carried out immediately and thus the right of withdrawal expires.
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**§ 6 Liability**
1. Rocking Spirits does not accept any liability, neither for intent, gross negligence nor simple negligence. In particular, any liability for injury to life, body or health is excluded.
2. The services of Rocking Spirits serve to support self-healing powers and personal development. It is expressly pointed out that no promises of healing are made and no diagnoses are made. The use of the services is at your own risk and does not replace medical or therapeutic treatment.
3. No guarantee is given for a specific effect or perception within the scope of the services.
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**§ 7 Data protection**
Rocking Spirits treats personal data of customers confidentially and in accordance with the applicable data protection laws. Further details can be found in the privacy policy on the website.
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**§ 8 Digital content (downloads)**
1. Digital content (e.g. audio and PDF files) is usually made available to the customer via a download link.
2. By purchasing the content, the customer receives a simple, non-transferrable right to use the files for personal use. Any disclosure, publication or commercial use is prohibited.
3. The download link is available for at least 360 days. Rocking Spirits reserves the right to terminate availability in individual cases for legal reasons.
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**§ 9 Final Clauses**
1. The contract is concluded in German. German law applies, excluding the UN Sales Convention.
2. Should individual provisions of these terms and conditions be ineffective, the validity of the remaining provisions remains unaffected.